Shipping policy

1. Order Processing

  • All orders are processed within [PROCESSING TIME] after payment confirmation.
  • Orders are processed only on business days (Monday to Saturday, excluding public holidays unless otherwise stated).
  • Orders placed after business hours, on Sundays, or on public holidays will be processed on the next business day.

Once your order has been processed and dispatched, you will receive a shipping confirmation email or SMS with your tracking details.

2. Shipping Methods

We partner with trusted courier companies to ensure reliable delivery across India.

Available shipping methods may include:

  • Standard Shipping
  • Express Shipping (where available)
  • Cash on Delivery (if available)

Shipping options displayed during checkout may vary depending on your delivery location.

3. Shipping Charges

Shipping charges are calculated during checkout.

  • Standard Shipping: [SHIPPING COST]
  • Express Shipping: [EXPRESS SHIPPING COST]
  • Free Shipping: Available on orders above [FREE SHIPPING AMOUNT], if applicable.

Any applicable shipping charges will be clearly displayed before you complete your purchase.

4. Delivery Timeframes

Estimated delivery times are as follows:

  • Metro Cities: [X–X BUSINESS DAYS]
  • Other Cities and Towns: [X–X BUSINESS DAYS]
  • Remote or Rural Areas: [X–X BUSINESS DAYS]

Please note that these are estimated delivery times and are not guaranteed.

5. Order Tracking

Once your order has been shipped, you will receive:

  • A shipment confirmation email or SMS.
  • A tracking number.
  • A link to track your order online.

If you do not receive your tracking information within [X HOURS/DAYS], please contact our customer support.

6. Delivery Delays

While we strive to deliver all orders on time, delays may occur due to circumstances beyond our control, including:

  • Weather conditions
  • Public holidays
  • Natural disasters
  • Transportation disruptions
  • Courier delays
  • Government restrictions
  • Incorrect or incomplete delivery addresses

If your order is significantly delayed, we will make reasonable efforts to keep you informed.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided:

  • Delivery may be delayed.
  • Additional shipping charges may apply for re-delivery.
  • We are not responsible for failed deliveries resulting from incorrect address details provided by the customer.

Please contact us immediately if you need to update your shipping information after placing an order.

8. Failed Delivery Attempts

Our courier partners may attempt delivery multiple times.

If delivery cannot be completed after repeated attempts, the package may be returned to us. In such cases:

  • Re-shipping charges may apply.
  • Refunds, if applicable, will be processed according to our Refund Policy.

9. Damaged or Missing Packages

If your package arrives damaged or items are missing:

  • Contact us within [X DAYS] of receiving your order.
  • Include your order number and photographs of the package and products (if applicable).

We will investigate the issue and provide an appropriate resolution in accordance with our policies.

10. International Shipping

Option A (If You Ship Internationally)

We currently ship to selected international destinations.

  • Delivery times vary depending on the destination.
  • Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country.
  • Customs clearance may cause additional delays beyond our control.

OR

Option B (If You Only Sell in India)

At this time, [STORE NAME] ships only within India. We do not currently offer international shipping.

11. Lost Shipments

If your shipment appears to be lost:

  • Contact us at [EMAIL ADDRESS] with your order number.
  • We will coordinate with the courier partner to investigate the shipment.

If the shipment is confirmed as lost, we will provide a replacement or refund, as appropriate and subject to our policies.

12. Contact Us

If you have any questions regarding shipping or your order, please contact us:

Store Name: ishubh.co.in

Email: ishanthorat@0489gmail.com

Phone: 7276028600

Business Address: THORAT SREVO PETROLEUM ,AKOT

Customer Support Hours: 10AM TO 5PM